Refund Policy
Your satisfaction is important to us.
We accept refund or replacement requests for:
-
Damaged items upon delivery (with photo proof)
-
Incorrect items received
-
Items not delivered within 40 business days
To request a refund or replacement:
Email us at support@solarmapstore.com within 14 days of receiving your item.
Non-refundable situations:
-
Buyer’s remorse or order mistakes
-
Items that have been used or damaged by the customer
Please allow 3–5 business days for refunds to appear in your account once approved.